Privacy Policy

We will ask you to provide us with certain personally identifiable information such as your Name, Phone Number & Email Address in our contact form (this then sends an email to us with your details so that we can contact you regarding your enquiry / order) or when you phone us regarding an enquiry.

Using our online store we will ask you for information such as name, address, phone number in order that we can complete any sale and delivery.

We keep your personal data so that we can contact you regarding your enquiry / order. Any information regarding an enquiry / order, we will only use for your enquiry / order.

Any invoices that we issue with your details (such as name, address and phone number), we have to submit to our company accountant which in turn has to be submitted to the government tax agency as part of our company accounts.

We use your personal details to help diagnose problems and provide customer support services.

We may also collect information how our web site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our web site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your country.

If you are located outside Greece and choose to provide information to us, please note that we transfer the data, including Personal Data, to Greece and process it within Greece.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Geraneia will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Geraneia may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Geraneia
• To prevent or investigate possible wrongdoing in connection with the web site
• To protect the personal safety of users of the web site or the public
• To protect against legal liability

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

You have the right to be informed about our processing of your personal data.

You have the right to have your personal data corrected if it’s inaccurate and to have incomplete personal data completed.

You have the right to object to processing of your personal data.

You have the right to restrict processing of your personal data.

You have the right to have your personal data erased (the "right to be forgotten").

You have the right to request access to your personal data and information about how we process it.

At any time you can contact us by email, phone and request any information regarding your data, you can also request that we delete your data (unless by law we have to submit this to government bodies)

We use cookies and similar tracking technologies to track the activity on our web site and hold certain information.
Cookies are a small text files stored on your computer from this website, they allow a better usuage of the website by you and allow you to store your preferences especially in online stores, cookies usually expire after a set amount of time: You can of course set your web browser not to receive these cookies and also set your web brower to delete these cookies for you.

We use analytics programs to monitor the amount of visitors, pages opened and to gather usage and performance data, these do not collect your personal information such as name, address or phone number, but they may submit to us your location, i.e. what country using your internet company provider ip address.

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update our Privacy Policy from time to time. We urge you to read our Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.